UNEXPLAINED INFERTILITY – SV
My experience at New Hope Fertility Center was a wonderful one. If it was not for them I would not be holding my baby boy right now, who was born in April.
New Hope was the answer to me and my husband’s prayers after trying to conceive for nearly three years. We stumbled across an article about New Hope in a magazine from another fertility clinic. After seeing it, I spoke with my husband and we decided to take the risk and drive from Delaware all the way to New Hope Fertility Center in New York.
The staff there was very friendly and helpful. Never once did they make me or my husband feel uncomfortable, which let me tell you, makes a world of difference when you travel to an unknown place and do something that you have never done before.
In the end, all the discomfort and worry that developed along the way went out the window the day I saw my boy’s baby blues staring back up at me.
VM, PRIMARY INFERTILITY
My husband and I were extremely blessed to find New Hope Fertility Center, which my friend recommended since she had a fantastic experience there. I walked into the clinic in February of 2011 (midway through my menstrual cycle) and found out I was pregnant in April of 2011. I could not believe it. Prior to coming to New Hope Fertility Center, I was at the fertility clinic I went to for my primary infertility issues for months and felt like I never knew what was going on. New Hope and their team, on the other hand, are true fertility treatment experts.
The doctors and nurses at New Hope are extremely knowledgeable and caring. They are also very upfront about the IVF process and IVF procedure. I always felt like we were working toward the same goal. They were very good at walking us step by step through our plan to achieve a successful pregnancy. I never had that at the other clinic. They were true partners! As I went through the procedures,the doctor was gentle and extremely caring. I always felt like we had hope and were continuously being educated on our fertility treatment. The doctor and his staff, everyone from the nurses to my fertility care coordinator, were especially awesome!
When we found out I was pregnant the team at New Hope was so happy for us. I remember when we saw the little heartbeat on the screen – it felt like all the staff were truly happy and celebrating with us. I have no words to describe the place. It just works. I had a great experience and was sad that they could not be with me through the entire pregnancy!
MR AND JR, SECONDARY INFERTILITY, AGE 36
My first pregnancy was almost 10 years ago. At the time, my husband and I decided to wait a few more years to have our second child. We planned to start by the time our first son turned four, but life doesn’t always go according to plan. As time passed and nothing was happening, we decided to just let it go. Life got in the way and I rationalized it by telling myself “this is God’s plan,” which helped me stay grateful and seemingly accept my fate.
My husband supported me in every decision. He also always told me to never give up, so we decided to go see a specialist. I did not know where to start. My regular OBGYN suggested that we get an hCG test to check for any potential tubal blockage, which ended up showing everything was normal. That’s when the frustration set in. Everything seemed to suggest that stress was playing a role, or maybe our timing was just off. I started to think of every worst case scenario and convinced myself to move on.
Just when I was about to give up, I bumped into a coworker who announced that she was expecting her second child. I was ecstatic and very happy for her. She respectfully asked me when I was having another. My heart sank, but I looked her straight in the eye and told her all the trouble we were having trying to conceive. The discussion turned out to be very therapeutic and exactly what I needed to regain my faith. Magically, she mentioned to me that she also experienced issues with secondary infertility. As I listened to her story, I could feel my faith and hope slowly returning, saying to myself “Go for it. Don’t give up. It will happen!” She then advised me to Google Dr. Zhang and New Hope Fertility Center. It would turn out to be the most important discoveries I’ve ever made.
Today, my husband and I are now four months pregnant after just one Mini-IVF™ cycle and a single embryo transfer! Our experience at New Hope was seamless and organized from the initial consult to our fresh embryo transfer. When I arrived for my IOV, I knew what to expect since I’d been on the website, and the receptionist was thorough and clear with her introduction to the clinic. The billing process also went smoothly. There were no surprises or last minute hidden charges. We felt safe and secure knowing the financial aspect was so well taken care of. We didn’t want to stress about cost during such a sensitive time and we felt relieved when we knew exactly what to expect financially. It also helped that I could get to work on time since their first appointment is at 7AM!
I cannot stress enough how much I appreciated the detailed, concise, and clear instructions by the staff of assistants, nurses, and doctors. This put me at ease both physically and mentally during the entire process. Every single procedure, medicine dosage, appointment change and verification was done professionally, promptly, and clearly. None of my questions went unanswered and I never felt like I was left waiting for anything; they always responded to e-mail and clarified anything I was confused about. I also felt and appreciated the special attention. I felt the service was personalized and they really cared. Dr. Zhang always advised on what was best for me and my treatment plan, and thanks to New Hope we’ve been given the chance to give my baby boy a sibling.
New Hope gave me and my husband the hope we needed, and we’re expecting our little one on December 23, 2012. The best gift ever!
Thank you.
Maria and Joseph Ruiz